The popularity of ride-sharing is quickly on the rise as more and more commuters discover the easy and convenience of using these driver-for-hire companies. If you know anything about the ride-sharing economy, you know that there are two companies which are currently dominating the industry. First came Uber back in 2009 and then came Lyft more recently in 2012. While these two ride-sharing companies are fairly similar and both based in San Francisco, they do have their differences. Curious to learn more? Here is a look at the two ride-sharing powerhouses and what sets them apart from one another.
Uber and Lyft tend to offer rates that are extremely close if not identical. However, both companies are subject to higher prices based on demand, which is why many riders choose to use a combination of the two services. Typically, if one service is in high demand, riders can find a slightly lower rate with the other.
Uber and Lyft both offer a well-designed mobile application that allows users to hail a ride right from their smartphone. Both applications are convenient, but users are generally happier with Uber’s app because it allows them to get a better idea of the final cost before calling a ride.
Uber and Lyft both strive to provide a high level of service for their customers and their drivers. It seems that it is easier to get support from Uber due to the tool built in to their app, while Lyft requires drivers and riders to submit a message if support is needed.
The ride-sharing economy is rapidly evolving as riders and drivers find ways to improve the experience on both ends. We will probably see Uber and Lyft dominate the ride-sharing industry for the time being, but there is always room for others in order to drive up competition.